Posts tagged enterprise
Consumers fuming over Android smartphone bloatwar
Jul 23rd
Today’s Top Stories
1. Consumers fuming over Android smartphone bloatware
2. Verizon Wireless data revenues jump 23.8 percent in Q2
3. Amazon m-commerce sales top $1 billion over last 12 months
4. Palm to release webOS 2.0 ‘later this year’
5. New AOL mobile apps forgo iPhone in favor of Android
Editor’s Corner: Location data collection and the privacy paradox
Also Noted: Spotlight On… Another contentious chapter in the story of ebooks
Microsoft reports record quarterly results; Allstate Mobile launches on iPhone and BlackBerry; and much more…
Exclusive features from the Fierce Team
1. 2010 Top Women in Wireless
2. Five mobile social networks you need to follow
3. Smartphone OS face-off
News From the Fierce Network:
1. Verizon takes loss in 2Q; FiOS TV sees modest growth
2. Apple strikes it rich in Q2; will this be the year of Apple TV?
3. Zayo, Com Net, and OARnet win joint $30 million broadband grant for Ohio
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Location data collection and the privacy paradox
Consumers’ paradoxical response to data privacy further muddies an increasingly complex and critical issue–one poised to continue growing as mobile advertising, location-based social networking and related technologies go even more mainstream. Consumer privacy was back in the headlines this week when Apple (NASDAQ:AAPL) responded to a congressional probe into its location data collection policies, contending its geo-specific services exist to enhance the user experience and emphasizing that it only activates location solutions upon receiving consumer consent. In a 13-page letter released Monday by Reps. Edward J. Markey (D-Mass.) and Joe L. Barton (R-Texas), Apple general counsel and senior vice president of legal and government affairs Bruce Sewell writes “Apple collects location data for only one purpose–to enhance and improve the services we can offer to our customers,” stating the company does not share consumer location information collected via iPhones and iPads with AT&T or other partners. “Apple is committed to giving our customers clear notice and control over their information, and we believe our products do this in a simple and elegant way,” Sewell states. “We share [legislators'] concerns about the collection and misuse of location data.” Apple began offering location-based solutions in January 2008, Sewell states, with services now extending across devices including the iPhone, iPad, iPod touch and Mac computers running Snow Leopard–the company notes that beginning with the April 2010 release of iPhone OS 3.2, it relies on its own databases to provide location-based services and for diagnostic services. “Apple has always provided its customers with the ability to control the location-based service capabilities on their devices,” Sewell explains. “In fact, Apple now provides customers even greater control over such capabilities for devices running the current version of Apple’s mobile operating system–iOS 4.” Controls include a single On/Off toggle switch to disable all location-based service capabilities, express consumer consent when an application or website first requests location-specific data, iOS permissions to identify individual apps that cannot access location information even if the global LBS setting is toggled to “On,” and an arrow icon alerting iOS 4 users when an app uses geo-specific information. Sewell also clarified data collection protocols specific to Apple’s new iAd mobile advertising network, introduced earlier this month. “Customers can receive advertising that relates to their interests (‘interest-based advertising’) and/or their location (‘location-based advertising’),” he writes. “For example, a customer who purchased an action movie on iTunes may receive advertising regarding a new action being released in the theaters or on DVD. A customer searching for nearby restaurants may receive advertising for stores in the area.” Sewell adds that Apple does not share any interest-based or location-based data about individual customers with advertisers; however, the company does retain a record of each ad sent to a particular device in a separate iAd database, accessible only by Apple, to guarantee consumers do not receive overly repetitive or duplicate ads. In the event an advertiser wishes to provide more specific information based on user location, a dialogue box will give the consumer the choice whether to transmit their latitude/longitude coordinates–Apple notes that information is not provided to the advertiser. Given Apple’s near-fanatical devotion to its own privacy, it’s highly unlikely so much insight into its data collection methods would ever have been divulged without federal prodding. But after Apple revised its consumer privacy policy in late June to authorize the collection and sharing of “precise location data” from devices like the iPhone and iPad. Markey and Barton–co-chairmen of the House Bi-Partisan Privacy Caucus–quickly sent a letter to CEO Steve Jobs asking for additional clarification: “Given the limited ability of Apple users to opt out of the revised policy and still be able to take advantage of the features of their Apple products, we are concerned about the impact the collection of such data could have on the privacy of Apple’s customers,” the lawmakers wrote at that time. While Markey and Barton thanked Apple for outlining its policies, they expressed lingering concern over the rise of data collection: “The new challenges and concerns that present themselves with the collection and use of location-based information are particularly disconcerting,” Barton said in a statement. “While I applaud Apple for responding to our questions, I remain concerned about privacy policies that run on for pages and pages.” It’s clear many consumers share those concerns–at least up to the point where free stuff enters the equation. -Jason Read more about: Location-Based Services, Apple
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Today’s Top News
1. Consumers fuming over Android smartphone bloatware
| By Jason Ankeny | Comment | Forward | Twitter | Facebook | LinkedIn |
Android smartphone users are voicing their displeasure over a growing number of preloaded third-party applications and trial software that cannot be deleted by consumers. Known as “bloatware” in PC parlance and a catch-all for non-essential software and media files bundled with hardware to boost revenue and introduce users to new services, the preloaded Android apps include services like mobile television, location-based search and games–according to Wired, specific examples include the new Samsung Vibrant, which ships with MobiTV, GoGo Flight and Electronic Arts’ The Sims 3, along with the Motorola Backflip (including location-based solution Where and Yellow Pages app YPMobile) and the HTC Evo (featuring Sprint TV and Sprint Football).
“It’s different from phone to phone and operator to operator,” said HTC spokesman Keith Nowak. “But in general, the apps are put there to meet the operator’s business and revenue needs.” According to a Samsung representative, the preloaded applications “highlight the key features and performance” of the Vibrant–operator partner T-Mobile USA adds the apps exist to showcase the phone’s processor and display.
Wired notes that the preloaded apps are integrated into Android devices in a manner that blocks users from removing the software short of jailbreaking the handset. A thread on the AndroidForums.com website details subscriber concerns over the trend. “It’s a throwback to the days of the feature phones,” said Forrester Research analyst Charles Golvin. “Handset makers and carriers would bundle messaging and music clients with feature phones hoping to provide some differentiation. They are now trying that with smartphones.” In regards to the inability to delete the applications in question, Golvin said “I suspect that a lot of operators think consumers won’t notice or get to a point where they would want to get rid of them.”
The Android bloatware debate follows on the heels of AT&T’s (NYSE:T) decision to block non-market Android applications from devices like the Motorola Backflip and HTC Aria. “AT&T selected Android Market as the exclusive source for applications because it forces developers to be accountable for the apps they submit,” readsAT&T’s Android FAQ. “If the Android community has issues with an app, the app can be flagged and removed. This minimizes the risk of malicious apps harming customers and provides more protection to the customer’s private data stored on the phone.”
AT&T released the HTC Aria, its second Android smartphone, in June 2010–the device does not include the “Unknown Sources: Allow Install of Non-Market Applications” default option present on Android smartphones from rival U.S. operators, a precedent established with the March introduction of AT&T’s first Android device, the Motorola Backflip. Android proponents tout installation of non-market software and beta applications as one of the open source platform’s biggest advantages over Apple’s rival iPhone.
For more on Android bloatware:
– read this Wired article
Related articles:
Google: Android searches up 300% over first half of 2010
Google introduces do-it-yourself Android app tool
Google’s next Android update targets user interface revamp
Google unveils Android 2.2 in escalating war against Apple
Nielsen: Android users younger than iPhone peers
Read more about: Mobile Applications, Google, Android
2. Verizon Wireless data revenues jump 23.8 percent in Q2
| By Jason Ankeny | Comment | Forward | Twitter | Facebook | LinkedIn |
Verizon Communications (NYSE:VZ) swung to second-quarter losses of almost $200 million as the company booked $2.3 billion of charges related to its ongoing buyout of about 11,000 employees. Verizon said it lost $198 million in Q2 2010, compared to earnings of $1.48 billion in the year-ago period; revenue dipped to $26.8 billion, down from $26.9 billion a year ago. The telecom giant’s Verizon Wireless unit increased total revenues 3.4 percent year-over-year, buoyed by 5.2 percent growth in service revenues and a 23.8 percent jump in data revenues.
Verizon Wireless added 1.4 million total net customers during the quarter, including 665,000 retail postpaid net customer additions, and now boasts 92.1 million total subscribers–factoring segments like ereaders and telematics into the equation, the total number of wireless connections surges to 99.7 million. Total customer churn fell to 1.27 percent, with retail postpaid churn slipping to 0.94 percent–Verizon said both are at their best levels in almost two years.
Verizon Wireless’ retail service ARPU increased 0.9 percent over the second quarter of 2009 to $51.56, while retail data ARPU jumped to $17.85, up 19.4 percent year over year. Data revenues now represent 34.5 percent of all service revenues, up from 29.3 percent in Q2 2009. Verizon subscribers sent or received more than 180 billion text messages during the second quarter, also transmitting close to 4.2 billion picture/video messages and completing over 25 million music and video downloads.
For more on Verizon Wireless’ Q2 results:
– read this release and also check out FierceWireless‘ Q2 earnings page
Related articles:
Verizon Wireless premieres revamped NFL Mobile
Verizon Wireless rolls out V Cast Apps to more BlackBerry smartphones
Verizon Wireless launches V Cast Apps storefront
Read more about: Verizon Wireless, earnings
3. Amazon m-commerce sales top $1 billion over last 12 months
| By Jason Ankeny | Comment | Forward | Twitter | Facebook | LinkedIn |
Online retail giant Amazon.com reported second quarter profits of $207 million, up from $142 million a year ago–net sales increased 41 percent to $6.57 billion, compared with $4.65 billion in Q2 2009. Amazon credited the sales growth in part to its Kindle ereader device as well as mobile commerce services, with consumers worldwide ordering more than $1 billion in products via mobile device over the last 12 months. “The leading mobile commerce device today is the smartphone, but we’re excited by the potential of the new category of wireless tablet computers,” said Amazon.com founder and CEO Jeff Bezos in a prepared statement. “Over time, tablet computers could become a meaningful additional driver for our business.”
Earlier this week, Amazon said Kindle unit sales have tripled in the month since the company slashed the price of the device from $259 to $189. Amazon notes that Kindle unit sales grew each month in the second quarter, increasing on both a month-over-month and year-over-year basis–the device is now the site’s number one bestselling item for two years running. Kindle book sales are also on the upswing–for every 100 hardcover titles sold by Amazon over the past three months, it moved 143 premium Kindle ebooks. In all, Amazon sold three times the number of Kindle titles in the first half of 2010 than in the first six months of 2009.
For more on Amazon’s m-commerce growth:
– read this release and also check out FierceWireless‘ Q2 earnings page
Related articles:
Kindle ereader sales triple following Amazon price cut
Amazon’s new Kindle DX touts higher contrast screen
Amazon slashes Kindle ereader price to $189
Target expands Kindle ereader sales nationwide
Read more about: Metrics, M-Commerce, Amazon.com
4. Palm to release webOS 2.0 ‘later this year’
| By Jason Ankeny | Comment | Forward | Twitter | Facebook | LinkedIn |
Palm plans to issue version 2.0 of its webOS mobile operating system sometime during the remainder of 2010. Speaking at the Fortune Brainstorm Tech conference Thursday, Palm CEO Jon Rubenstein confirmed webOS 2.0 will arrive “later this year” but divulged no other details, including an expected release data or what the upgrade will entail.
Todd Bradley, executive vice president of the personal systems group division at Palm parent firm HP, confirmed HP and Microsoft will collaborate on a tablet device slated to hit stores this fall: “I think you’ll see us with a family of slate products, clearly a Microsoft product in the enterprise and a webOS product broadly-deployed,” Bradley said. Rubenstein added HP will integrate webOS into a host of forthcoming products, stating “I think it’s important to have control over the entire user experience and really deliver great consumer products. If you really want to deliver a great experience, in this case, the HP experience, you want your own OS.”
HP acquired Palm for $1.2 billion in April 2010, praising webOS and vowing to continue nurturing and expanding the platform moving forward. At that time, Bradley said HP will leverage its distribution channels and financial strength to broaden the webOS platforms into new segments, with plans to introduce tablets and netbooks targeting both the consumer and enterprise markets. HP vice president of investor relations Jim Burns added the company will also invest in webOS research and development as well as sales and marketing efforts, and promised HP will continue to cultivate the webOS developer ecosystem.
For more on webOS 2.0:
– read this MobileCrunch article
Related articles:
Palm issues webOS 1.4.5 update for Pre and Pixi
HP promises to expand webOS platform post-Palm deal
Palm launches 3D games on webOS
Read more about: webOS, Palm, HP
5. New AOL mobile apps forgo iPhone in favor of Android
| By Jason Ankeny | Comment | Forward | Twitter | Facebook | LinkedIn |
Promising a renewed focus on mobile content and applications following the arrival of new vice president of mobile David Temkin (former VP of developer platform at Palm), digital services provider AOL launched a new smartphone portal as well as a pair of free apps exclusively optimized for Google’s Android platform. According to AOL, the new m.aol.com portal targets smartphones supporting HTML5, delivering a touch-based interface tailored for easier scrolling through articles and content as well as location-based services spotlighting local weather, movie, traffic and related information. The web portal also features an application directory and support for video content.
The new AOL app for Android features content from AOL sites including PopEater, Engadget and FanHouse–users can also access sites like MapQuest and AOL Mail. AOL also introduced an Android version of its DailyFinance application, enabling users to receive real-time stock quotes and financial news while tracking up to 25 different portfolios; the app also includes interactive charts and graphs. In a release, Temkin said AOL will continue developing applications for other mobile operating systems, but identified Android because it “has emerged as a top-tier smartphone platform.”
For more on AOL’s mobile relaunch:
– read this release
Related articles:
AOL says bye-bye to Bebo
Can AOL revive its brand?
Read more about: Mobile Web, AOL, Android
Also Noted
SPOTLIGHT ON… Another contentious chapter in the story of ebooks
Random House cries foul after literary agent Andrew Wylie launches a new publishing venture to produce ebook editions exclusively for Amazon.com. Article
> Microsoft reports record quarterly results. Release
> Allstate Mobile launches on iPhone and BlackBerry. Release
> Gameloft debuts N.O.V.A. Near Orbit Vanguard Alliance for iPhone 4. Release
> Godengo introduces iPhone magazine apps. Release
Wireless News
> Verizon trials $50 prepaid unlimited plan. Article
> Report: Smartphone surge continues unabated in Q2. Article
> Nokia’s Q2 profit sinks 40 percent as pressure mounts. Article
And finally… Woman robs McDonald’s in underwear mask and blonde wig. Article
Run Windows 7 on Your Android Phone
Jul 3rd
Okay, so you’re not actually running Windows 7 on your Android, but using this app and its PC client you can remotely connect to your desktop PC via WiFi or 3G from your Android.
Wyse PocketCloud Beta is a proprietary RDP engine to connect to your desktop computer from various mobile platforms. The Android version includes switches to turn various UI elements (wallpapers, themes, etc.) on and off to either speed up the connection, or make it look more like you’re sitting in front of the box.
What’s more, PocketCloud has been tested on the Motorola DROID, HTC Evo 4G, HTC Hero, HTC Droid Incredible, T-Mobile G1, and Nexus One, which means most phones running Android 1.5 and up should work just fine.
The remote computer must have Remote Desktop Connection enabled and the Wyse PocketCloud Windows Companion software installed. It supports 32-bit and 64-bit OS’s, including
- Windows 2003 Standard/Enterprise (SP2+)
- Windows 2008 Enterprise
- Window XP Professional and Media Center Edition (SP2+)
- Windows Vista Business/Enterprise/Ultimate (SP1+)
- Windows 7 Professional/Enterprise/Ultimate
The Wyse PocketCloud Windows Companion Software requires the .NET Framework 3.0 (or later) and some other Microsoft libraries that the installer will attempt to download and install automatically.
Of course, you’re not going to be able to watch your Media Center shows or do any kind of media streaming over the remote connection, but being able to access your work (or home) computer’s desktop, files, and printers from anywhere you have a data connection is very, very cool.
See Wyse’s PocketCloud for Android page for download links to both the app and the desktop companion.
Android in the enterprise: Cisco introduces the Cius business tablet
Jun 30th
Originally uploaded by Cisco Pics
While Apple has been promoting the iPad for use in the enterprise, the new Cisco Cius leverages the high penetration of Cisco
Mobile developers make the magic (so why do platforms owners keep kicking them in the teeth?)
Jun 18th
I’ve been spending a ton of time in the mobile world lately, mostly on behalf of Founders Co-op portfolio companies
How a Silly Phone for Teens Reveals Microsoft’s Plan for Us All
Jun 6th
How a Silly Phone for Teens Reveals Microsoft’s Plan for Us All
10 Must-Have BlackBerry Apps for Small Business
May 14th
10 Must-Have BlackBerry Apps for Small Business: “
Tammy Camp is a serial entrepreneur, company advisor, blogger and adventure traveler. Find her via @TammyCamp on Twitter.
Blackberry, the enterprise device, can do more for your business than just receive e-mails and make phone calls. The increasingly robust list of BlackBerry apps can significantly improve how small businesses operate, simultaneously boosting productivity and the bottom-line.
The trick isn’t so much finding BlackBerry apps for small businesses, but rather finding the best ones. Here are 10 of the best.
1. BlackBerry Messenger

My favorite BlackBerry app, bar none, allows unlimited free worldwide text/image chatting with other BBM users. In a small business landscape that’s increasingly decentralized, BlackBerry Messenger allows you to keep up with your partners, connect with clients, organize tasks, and get work done.
Cost: Free
2. Evernote

Ever have that perfect product idea, or new marketing insight, but got stuck without a way to write it down or share it? Evernote helps bring some sense to your world, allowing you to make lists, take notes, share memos, tag pictures, and organize streams of information, all on the move with your BlackBerry. Go innovate with freedom.
Cost: Free
3. Google Sync

Google Calendar and Google Contacts are great ways to keep track of your business network and appointments. However, each application is only truly valuable when it is mobile and up-to-date. The Google Sync BlackBerry app syncs your calendar and contacts between your phone and computer, allowing you to add, modify, or delete items on either device, and access them on-the-go.
Cost: Free
4. WordPress

I’m of the opinion that every small business should have a blog that exhibits who its employees are, what they do, and shares their expertise for free. The BlackBerry WordPress app offers most of what you’d expect in the web version, allowing you to add posts, manage content, and moderate comments.
Cost: Free
5. Skype

Many small businesses, especially those that work internationally, use Skype for video and text communication. Skype is a free, effective, and enjoyable way to interact with partners and clients alike. The Skype BlackBerry app gives users much of the functionality of the desktop version, allowing them to make Skype-to-Skype calls, chat through a wireless connection, and access to their contact list.
The Skype BlackBerry app is available exclusively for Verizon phones. For non-Verizon BlackBerry users, check out iSkoot.
Cost: Free (plus Skype call rates, as applicable)
6. Google Mobile Apps

Google Mobile Apps for BlackBerry includes versions of Gmail, Calendar, Docs, Reader, and more. The apps allow you to receive, edit, and send e-mails and docs, catch up on your subscribed blogs, and make sure you don’t miss any meetings.
Cost: Free
7. Bridge for Highrise

The Bridge BlackBerry app for Highrise by 37 Signals transfers your detailed business contacts, tasks, and e-mail info from desktop to mobile, and vice versa, ensuring you’re never too far from what you need. The app is easy to install for existing Highrise subscribers, and offers full create, edit, and delete capabilities for all standard data.
Cost: Subscription plans, starting at $4.99 per month
8. Tungle.me

Tungle.me enhances your existing calender by syncing it with a public version where you can propose meetings to partners or clients and allow them to book the appointments at pre-approved times. Tungle.me’s customized pages make calenders easy to find, and their BlackBerry app allows you to use most of the features from anywhere.
Cost: Free
9. Do Not Disturb

Sometimes, phone calls bring good news to a small business. Other times, they’re unwanted distractions that interrupt your actual day-to-day operations. The Do Not Disturb BlackBerry app allows you to automatically filter your calls — screening out some numbers while letting others through — without turning off or silencing your phone.
Cost: $3.99
10. IM+

IM+ is an all-in-one instant messaging system that integrates AIM/iChat, MSN/Windows Live, Yahoo, ICQ, Jabber, Google Talk, MySpace, Skype and Facebook chats into one BlackBerry app. With this tool, you can keep up with business partners and stay connected with clients, no matter what system they use.
Cost: $39.99
Conclusion
There are many great BlackBerry apps for small business owners, allowing you to stay in touch, get things done, and move forward. These 10 must-haves serve as a great starting point. Do you use any that are not mentioned here? Leave them in the comments section below.
For more mobile coverage, follow Mashable Mobile on Twitter or become a fan on Facebook
More mobile resources from Mashable:
– 5 Must-Have Free Social Apps for BlackBerry
- HOW TO: Choose a Smartphone for Your Small Business
- 5 Essential Tools for the Mobile Journalist
- 5 Things You Need to Know About Location-Based Social Media
- 9 Killer Tips for Location-Based Marketing
Image courtesy of iStockphoto, Pablo631
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The Montana Parcel App for the Google Android Smartphone
May 1st
The MT Parcel App delivers Montana parcel boundaries (GIS) and property information. The App sends location coordinates to an Enterprise Geodatabase and the State of Montana’s CAMA web service. Contact GCS Research with your Android and ESRI integration questions. New Augmented Reality (AR) feature for parcels. www.gcs-research.com
Google’s Nexus One problem; Intel Light Peak; TurboTax support; Hardware 2.0 Best Kit List [TECH UPDATE]
Apr 15th
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Everything has a price, including privacy. That’s one of many conclusions to be drawn from audit, tax and advisory services firm KPMG’s new 

